Technology should make people’s work easier.

I’ve spent my career solving the problems that get between people and the work they’re trying to accomplish.

My background spans enterprise IT operations, technical support, networking, endpoint management, ServiceNow, incident and problem management, automation, APIs, and technical leadership.

Over the past decade, I’ve supported large-scale manufacturing environments, coordinated technology operations across multiple locations, led infrastructure improvements, built reporting and automation, and helped teams solve problems ranging from everyday support requests to production-impacting incidents.

More recently, I’ve been applying that operational experience to software and AI—building tools that explore how automation can make technical teams faster and more effective without removing human judgment from the process.

Leave things better than you found them. Help where you can. Learn whenever possible.